FAQ

  1. DO YOU SHIP INTERNATIONALLY? HOW MUCH IS THE SHIPPING?
    Yes we do ship everywhere and shipping is FREE 
  2.  HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
    We begin processing your order immediately after it has been placed, however, we ask for 3-5 business days for us to prepare and ship your item. Items are shipped from one warehouses located mainly in China,USA and Urope . Our worldwide free shipping generally takes around 8-20 business days from the shipment date . This time frame may vary depending on the country and package being delivered.

    To check the status of your order,  contact us at CREATIVE@TOPONEZERO.COM and we will be more than happy to update you on the progress of your order and estimated delivery date.

    3. I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS?
    We ship from different warehouses using different carriers so some items might arrive earlier than others. As well, often times some parcels experience shipping delays while others do not. If you'd like to know the status of your other items, please email us with your name and order number.
  3. 4. WHAT ABOUT POSSIBLE CUSTOM FEES? We will not cover any tax & duties . If you are charged any duty/tax fees for your order, please handle it as you can.